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Frontline Sales Leader
2 weeks ago
We are seeking an experienced Retail Assistant Manager to join our team. As a key member of our retail operation, you will be responsible for driving store performance and supporting operational excellence.
Key Responsibilities:
- Support the Store Manager in leading day-to-day operations
- Drive operational efficiency by ensuring adherence to store processes and regulations
- Motivate, mentor, and train staff to foster a high-performing, customer-focused team
- Manage inventory levels, oversee stock replenishment, coordinate deliveries, and maintain accurate inventory records
- Maintain merchandise standards and visual displays
- Monitor sales performance and contribute to promotional initiatives to drive sales growth
- Handle customer feedback, complaints, and inquiries effectively to uphold high standards of service and customer satisfaction
Essential Skills & Qualifications:
- Minimum two years of retail management experience, preferably in grocery, fashion, or non-food retailing
- Strong leadership and team building skills
- Demonstrated focus on sales performance and KPIs
- Excellent product knowledge and ability to drive sales targets
- Exceptional time-management and organisational skills
- A genuine passion for animals and willingness to learn about our business
