Colleague Relations Specialist

3 days ago


Dublin, Dublin City, Ireland TN Ireland Full time
Job Description

We are seeking an experienced Colleague Relations Specialist to join our People team at our Stafford Fulfilment Centre in Dublin. As a key member of the team, you will play a vital role in supporting the smooth operation of our business.

Your main responsibilities will include managing the colleague relations inbox, allocating cases, and responding to emails in a timely manner. You will also understand when to take responsibility to resolve issues and when to escalate to Colleague Relations Advisors or People Relations Lead.

In addition, you will perform various admin tasks such as electronic filing, scanning paperwork, and shredding paperwork. You will also support hearings and meetings as note takers on occasions and create new and maintain all ER cases onto HEAT ensuring records are up to date and documented accurately in all ER activities.


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