Guest Experience Specialist

About the Position:The Senior Receptionist role at Temple Bar Hotel Dublin offers an exciting opportunity to work in a dynamic and customer-focused environment.Main Responsibilities:Provide exceptional guest services, including welcoming guests and handling check-ins and check-outsAssist in training and mentoring reception staff to ensure they meet hotel...

The RoleAs an Assistant Manager, you will be responsible for managing shifts, coordinating activities, and responding to guest complaints in a timely and professional manner. You will work closely with the Deputy / General Manager to ensure that company standards and service levels are maintained, and that sales, costs, and labor targets are achieved.You...

Job SummaryWe are seeking a Front of House Assistant to join our team at Hendrick Hotels Limited. The successful candidate will have previous experience working in a hotel/food and beverage/reception environment and hold the correct working rights.The ideal candidate will be responsible for providing exceptional customer service, while operating within the...

Company OverviewThe Midland Hotel operates over 270 hotels across the UK and Europe, offering a unique blend of traditional values and modern amenities.Job DescriptionThis role involves working as part of a vibrant team to provide exceptional guest experiences. Key responsibilities include:ResponsibilitiesOrganising check-in and check-out processesProviding...

Social network you want to login/join with:Job ResponsibilitiesProcess all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key.Set up accurate accounts for each guest according to their requirements.Enter Marriott Rewards information.Ensure rates match market codes, document exceptions.Secure payment...

Guest Experience, Events & Partnership ManagerStart Date: April 2025Years of experience: 5 years of experienceSalary Range: €43,000-€48,000 doeKey ResponsibilitiesOversee the daily guest experience, ensuring customer satisfaction and high-quality service.Train and support front-of-house teams to enhance guest interactions.Coordinate with housekeeping,...

We are seeking a highly skilled and motivated individual to join our team as a Guest Experience Coordinator. The successful candidate will be responsible for ensuring the reservations team deliver an effective and responsive guest focused reservations service.Job RequirementsExcellent skills with Microsoft Word, Excel and OutlookA positive attitude and...

We are recruiting for a Guest Experience Coordinator to join our front office team at the Iveagh Garden Hotel.The successful candidate will be responsible for delivering exceptional customer care and guest service, ensuring seamless delivery of accommodation bookings.A key requirement of this role will be to possess excellent communication and...

Our Ideal CandidateWe are seeking a highly motivated and customer-focused Guest Service Porter to join our team at the Radisson Blu Royal Hotel Dublin City. The ideal candidate will possess:Excellent communication and interpersonal skillsAbility to work in a fast-paced environment and prioritize tasks effectivelyFull clean driver's license...

As a skilled Receptionist, you will play a vital role in providing exceptional guest service and exceeding expectations daily at the Iveagh Garden Hotel.About the OpportunityThis permanent, full-time position offers the successful candidate a chance to grow and develop their career in hotel operations, working closely with a dynamic and supportive team.Key...

Welcome to the Ashling Hotel!We are seeking a highly motivated and organized Accommodation Assistant to join our team. As an Accommodation Assistant, you will play a crucial role in ensuring our guests have an exceptional stay with us.Job Summary:Housekeeping duties including preparing rooms to the highest standard.Providing excellent customer service,...

The Shelbourne Hotel is committed to delivering exceptional guest experiences.We are seeking a highly skilled Spa Guest Experience Coordinator to join our team.This role is responsible for ensuring that all spa guests receive a high level of service and that their needs are met in a timely and efficient manner.Responsibilities:Provide exceptional customer...

About the RoleThis exciting opportunity involves overseeing the daily guest experience, ensuring customer satisfaction and high-quality service across all aspects of our operations.As a seasoned events professional, you will be responsible for planning, organizing, and managing in-house events that align with our brand and culture, as well as developing...

The Mercantile Hotel in Dublin City is currently recruiting for a Pre-Opening Guest Relations Specialist to join their team.Job SummaryThis role involves overseeing and managing all Front Office and Guest Relations operations to ensure a welcoming, efficient, and fun environment for our guests.Responsibilities include supervising check-in/check-out...

The Samuel Hotel is committed to delivering exceptional customer service, and we are seeking a skilled Guest Services and Event Planning Specialist to join our team. This role involves managing the day-to-day guest services operations, ensuring that all guests receive a warm and welcoming experience.Responsibilities include:Handling phone calls and...

About UsTeamworx is a leading hospitality company that operates a boutique 4-star property in North Dublin.We are committed to providing exceptional service to our guests and delivering outstanding results to our stakeholders.This role will provide you with the opportunity to join our team and contribute to our success.We are looking for an experienced Hotel...

About O'Callaghan Collection:We are a renowned ensemble of 5 family-owned and managed luxury boutique hotels in Dublin and Gibraltar city centres.Our properties are designed to provide unparalleled guest experiences.We focus on delivering tailored guest solutions, offering personalised service and experiences.Our employees are key to achieving excellent...

We're seeking a Summer Experience Specialist to join our team in Cork and help us deliver an unforgettable summer experience for our guests.ResponsibilitiesBe the face of our space and provide exceptional customer service to our guestsManage bookings and handle paymentsRespond to guest requests in person, over the phone, or via emailYou'll also be...

Our CultureAt Staycity Group, we value diversity, inclusivity, and collaboration. We believe that everyone has something unique to offer and that together, we can achieve great things.Job SummaryThis role is ideal for someone who is passionate about delivering exceptional guest experiences and inspiring their team to exceed expectations. You will be...

Role Responsibility Within this role you you will be: • Acting as the main point of contact welcoming internal and external guests. Providing support for meetings & events. • Proactively deal with any enquiries, in person, via the phone or email in a timely and professional manner. • First line support for any IT and AV requirements within the...