Customer Service Insurance Specialist

6 days ago


Ballina, Mayo County, Ireland beBeeInsurance Full time €40,000 - €55,000
Job Description:

This role focuses on delivering exceptional customer service to insurance clients across various personal lines classes.

Key Responsibilities:
  • Promote and generate new business by selling motor, home, farm, van, health, and marine insurance products.
  • Process policy queries and changes based on client needs, ensuring timely resolution.
  • Support the annual renewal cycle to maintain positive relationships with existing clients.
  • Provide administrative support for client policies, including daily tasks.
  • Identify and capitalize on cross-sell opportunities by asking clients about their other insurance requirements.
  • Deliver an outstanding client experience, resulting in high engagement and satisfaction.
  • Work collaboratively and flexibly to achieve team goals while maintaining compliance with industry regulations and internal policies.
Requirements:
  • Experience working in a personal insurance environment is essential.
  • APA qualification or progress towards it is advantageous.
  • Strong interpersonal skills are necessary for providing top-notch customer service.


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