Front Desk Ambassador

4 hours ago

Cork, Cork, Ireland beBeeCustomer Full time €25,000 - €35,000
Job Title

A Front Office Assistant is a hospitality professional responsible for ensuring the seamless operation of the front desk, providing exceptional customer service and handling various administrative tasks.

Key Responsibilities
  • Act as the primary point of contact for guests, handling inquiries, check-ins, and check-outs in a friendly and efficient manner.
  • Maintain accurate records of guest interactions, including registration and billing information.
  • Process payments, handle cash transactions, and manage room allocations in accordance with hotel policies.
  • Provide detailed information about hotel amenities, services, and local attractions to enhance the guest experience.
  • Develop and maintain relationships with colleagues and management to ensure effective communication and coordination.
  • Stay up-to-date with hotel operations, procedures, and protocols to ensure compliance and minimize errors.
Requirements and Qualifications
  • High school diploma or equivalent required; post-secondary education preferred.
  • Previous experience in a similar role or in a related field (e.g., customer service, administration).
  • Excellent communication, problem-solving, and time-management skills.
  • Ability to work effectively in a fast-paced environment with multiple priorities and deadlines.
  • Basic math skills and accuracy when handling cash transactions.
Benefits

This position offers competitive compensation, opportunities for career growth and development, and a dynamic work environment that values teamwork and innovation.

Compensation: Competitive salary

Other Requirements

Must be able to work varied shifts, including evenings, weekends, and holidays. Ability to lift 25 pounds and stand for extended periods.

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