Content Expert for Online Community Management

2 days ago


Dublin, Dublin City, Ireland Cpl Healthcare Full time
Job Overview
Cpl Healthcare is seeking a skilled Content Moderator to join our team in Dublin. As a Content Moderator, you will play a crucial role in maintaining a positive and safe online community by investigating and resolving reported issues.

Our ideal candidate has excellent language skills, including fluency in Dutch (minimum B2 level) and advanced English (minimum B2).

We offer a competitive salary and relocation support for this in-office position, which comes with shift-based hours (24/7).

The successful candidate will have a keen eye for detail, be a team player, and possess motivation and ambition.

Key Responsibilities:
1. Investigate and resolve reported issues via a ticketing system.
2. Enforce clients' Terms of Use by monitoring reports of abuse on the site.
3. Utilize market-specific knowledge to find scalable solutions for improving user support.

Requirements:
1. Familiarity with online content.
2. Team player with attention to detail.
3. Motivation and ambition.
4. Fluency in Dutch (B2 level minimum) and advanced English (B2 level minimum).

Benefits:
You will receive relocation support and a competitive salary.

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