Moderator of Online Content in the Dutch Market

5 days ago


Dublin, Dublin City, Ireland Cpl Healthcare Full time
At Cpl Healthcare, we value teamwork and expertise. As a Content Moderator, you will contribute to a collaborative environment where we strive to maintain a positive and safe online community.

We are seeking a highly skilled individual with fluency in Dutch (B2 level minimum) and advanced English (B2 level minimum). This role involves investigating and resolving reported issues, as well as enforcing clients' Terms of Use.

For this position, you will receive relocation support and a competitive salary, along with shift-based hours (24/7).

This opportunity demands a strong understanding of online content and an ability to think critically. As a team player, you will also be responsible for developing scalable solutions for improving user support.

Key Responsibilities:
1. Investigate and resolve reported issues via a ticketing system.
2. Enforce clients' Terms of Use by monitoring reports of abuse on the site.
3. Develop scalable solutions for improving user support using market-specific knowledge.

Requirements:
1. Familiarity with online content.
2. Strong analytical skills.
3. Team player with a keen eye for detail.
4. Fluency in Dutch (B2 level minimum) and advanced English (B2 level minimum).

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