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Senior Support Technician

1 week ago

Dublin, Dublin City, Ireland SPEEDECK Full time

Job Description:

SPEEDECK is seeking a Senior Support Technician to provide expert-level technical support to our clients. The successful candidate will have extensive experience in IT, including Windows Server Administration, Firewalls, and Networking.

About the Company:

SPEECK supports business owners who need to ensure their day-to-day operations perform as they should. Our clients rely on us to manage all I.T. requirements, protecting their data and systems from potential threats.

Responsibilities:

  • Provision of expert-level technical support
  • Troubleshooting and diagnosis of complex technical issues
  • Setup and maintenance of new users within client sites
  • Collaboration with Account Managers to identify improvement projects

Requirements:

  • Extensive experience in IT, including Windows Server Administration, Firewalls, and Networking
  • Good English with excellent communication skills