Front Desk Coordinator

6 days ago

Droichead Nua, Co Kildare, Ireland beBeeCustomer Full time €30,000 - €40,000

Receptionist Position Summary

We are seeking a professional Receptionist to deliver exceptional customer service and ensure the smooth operation of our hotel front desk.

Main Responsibilities:

  • Welcoming guests, checking them in/out, and verifying details for accuracy.
  • Managing phone and email inquiries, reservations, and switchboard calls efficiently.
  • Handling payments, balancing cash receptions, and managing foreign exchange transactions securely.
  • Anticipating guest needs, resolving queries, and promoting hotel facilities effectively.
  • Maintaining a professional appearance and adhering to health & safety protocols.

Requirements and Qualifications:

  • Experience with hotel property management systems and software.
  • Excellent communication skills, attention to detail, and computer literacy.
  • A team player who is organized, trustworthy, and flexible, able to work independently and remain calm under pressure.
  • Able to adapt to varying shift patterns and public holidays as required.

About This Role:

This position requires a friendly, approachable, and efficient individual who can provide outstanding customer service and support the hotel's operations.

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