
Risk Mitigation Expert
1 week ago
We are seeking a highly skilled and experienced Enhanced Due Diligence (EDD) specialist to join our team.
The ideal candidate will have a strong background in financial services, crypto, investigations, legal, or the tech industry, with a focus on EDD, KYC, compliance, or regulatory matters.
As an EDD specialist, you will be responsible for performing due diligence on retail high-risk customers, analyzing customer information in line with defined processes and procedures, and summarizing findings to recommend appropriate next steps.
Key Responsibilities:- Conduct clear and concise request for information (RFI) to customers to obtain specific information/documentation required to fulfill EDD
- Ability to understand and interpret customer conversations, including understanding how to request EDD information, how to address customer concerns, and how to optimize customer experience
- Perform internal and external research on the customer to obtain and gather specific information and documentation that are crucial to build the customer risk profile
- Ensure that key stakeholders are kept informed on any bottlenecks within the EDD Process
- Identify and make recommendations on process and policy improvements/clarifications to increase efficiency and accuracy
- Minimum of 2 years of relevant experience in financial services, crypto, investigations, legal, or the tech industry, with a focus on EDD, KYC, compliance, or regulatory matters
- Ability to understand CDD and EDD requirements for individual customers and collect said requirements as specified by internal policies, procedures, and workflow guides
- Strong interpersonal, analytical, and communication (verbal and written) skills
- Experience working with Google Sheet, Google Doc, Excel, Word
This role requires the ability to work in a fast-paced environment and adapt to changing priorities.
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