Software Deployment Manager

9 hours ago

Dublin, Dublin City, Ireland beBeeImplementation Full time €55,000 - €75,000

Job Overview

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This role involves managing software deployments to ensure timely delivery and customer satisfaction. The ideal candidate will have experience in customer onboarding, consulting, support, sales engineering, or technical problem-solving.

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Key Responsibilities

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  • ">
  • Manage software deployments and ensure timely delivery and customer satisfaction.">
  • Validate solutions and resolve issues.">
  • Guide clients through go-live while coordinating with internal teams for seamless transitions.">
  • Document project progress as per project management best practices.">
  • Develop and manage implementation project plans.">
  • Successful technical solution delivery to customers.">
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Requirements

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The ideal candidate will have 2-4 years of relevant experience in customer onboarding, consulting, support, sales engineering, or technical problem-solving. They should be experienced or have knowledge related to Talent Mobility or Global Compensation Management. Experience leading software implementations is also required.

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Skills and Qualifications

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  • ">
  • 2-4 years of relevant experience in customer onboarding, consulting, support, sales engineering, or technical problem-solving.">
  • Experience leading software implementations.">
  • Experience in client services in a B2B/SaaS environment.">
  • Strong communication and customer relations skills.">
  • Demonstrated client empathy; ability to de-escalate tense situations.">
  • Ability to understand and communicate high-level technical concepts related to software configuration and platform integration.">
  • Ability to effectively manage multiple projects at the same time.">
  • Acute attention to detail, pride/ownership of work product.">
  • Advanced in MS Office, Excel, Word, PowerPoint, and Outlook.">
  • Ability to work independently in a fast-paced environment and to adapt quickly to changing priorities.">
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Benefits

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Topia offers a competitive compensation package, comprehensive health benefits, generous time off, professional development opportunities, and a company-sponsored events and activities.

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Company Culture

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At Topia, we prioritize employee autonomy, growth opportunities, and direct impact on our business. Our global offerings include competitive base salary and performance-based incentives.

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