Tech Support Professional

1 week ago

Cork, Cork, Ireland beBeeTechnical Full time €60,000 - €80,000

Job Title: Tech Support Professional

We are seeking a highly skilled Tech Support Professional to join our team, supporting the VCF product suite.

About the Role:

  • This role involves resolving customer technical issues, supporting the team and operations.
  • The selected candidate will work independently to resolve customer, TSE, and team issues, supporting the management team in overall team development.
  • A strong understanding of networking, storage, TCP/IP, Operating Systems (Windows, Linux, UNIX), virtualization, and cloud computing is required.

Key Responsibilities:

  • Resolve customer technical issues in a timely manner.
  • Support the team and operations by providing expertise and guidance.
  • Work with customers to understand their technical needs and provide solutions.

Requirements:

  • Motivation, eagerness to learn, strong customer service, and technical problem-solving skills are essential.
  • Excellent communication and interpersonal skills are required.

What We Offer:

  • A trusting environment that promotes ongoing development and coaching.
  • A skilled team and leadership committed to your growth.

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