Business Operations Manager GWO Fixed Income

4 days ago


Dublin, Dublin City, Ireland Scotiabank Full time
Job Overview

We are seeking a skilled Business Operations Manager to join our team in Dublin. As a key member of our Fixed Income middle office team, you will be responsible for providing high-quality post-trade services to clients and trading desks globally. This is an exciting opportunity to grow and develop within the fixed income middle office.

Main Responsibilities
  1. Contribute to the overall success of the FICC Middle Office by executing individual goals and plans in support of business strategies and objectives.
  2. Ensure all activities are conducted in compliance with governing regulations, internal policies, and procedures.
  3. Be responsible for operational duties including client trade life cycle support, trade administration, system enablement, mapping, and client service.
  4. Work with clients to integrate into their current process flows and support increasing deal flow.
  5. Manage asset classes within the FICC Middle Office team, including cash FI, derivatives, CMF, and FX.
  6. Champion a customer-focused culture to deepen client relationships and leverage broader bank relationships, systems, and knowledge.
  7. Prioritize multiple business lines effectively to deliver consistent service levels, escalating to management when necessary.
  8. Understand how the bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
  9. Act as an SME for questions relating to FICC processes impacted by operational/system changes.


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