Bilingual Business Growth Expert

5 days ago

Cork, Cork, Ireland beBeeCustomer Full time €60,000 - €100,000

**Job Summary:**

We are seeking a highly motivated, Spanish-speaking professional to fill the role of Customer Success Manager. This is an excellent opportunity for someone who is passionate about delivering exceptional customer experiences and driving revenue growth through existing customer accounts.

About the Role
  • This position requires someone who can thrive in a fast-paced environment and maintain a structured cadence with named customer accounts.
  • You will be responsible for building strong relationships with Senior Management level customers and providing support on forming relationships with C-level contacts.
Responsibilities
  • Provide expert interactions with customers to negotiate contract renewals, cross-sells, and upsells.
  • Maintain a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle.
  • Advise customers on best practices for securing and protecting their business against password-related breaches.
Requirements
  • 1+ years of experience in Account Management or SaaS Customer Success roles/Sales roles.
  • Must be fluent, both verbal and written, in Spanish and English.
  • Strong technical knowledge as it pertains to software integrations (SSO, Directory etc), implementation, onboarding, and support.
What We Offer
  • A dynamic work environment with opportunities to grow and develop your skills.
  • A competitive benefits package including onsite lunches, private healthcare, pension contribution, sick pay, and bike-to-work scheme (if local).

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