
Retail Site Operations Manager
2 days ago
This is a full-time position. Only those available for full-time work should apply.
The role entails overseeing the effective management of all store operations, including Forecourt and Spar, with an overview of Deli, Supermac's, and Papa John's.
We are committed to providing world-class food and retail services while maintaining traditional values.
Key Objectives:
Ensure delivery of site targets for all departments within the Site, in terms of sales & profitability through the effective management of all store operations.
Responsibilities:
- Ensure delivery of site targets for all departments within the Site, in terms of sales & profitability through the effective management of all store operations and personnel.
- Assist the Site Operations Manager in daily operations, with particular emphasis on all retail and forecourt operations, and ensure all departments are monitored on a daily basis to ensure efficient service and maximum profitability.
- Recruit, train, and develop high-quality personnel for retail and forecourt, and assist other departments as required within the Site.
- Oversee rostering for Retail and Forecourt and general management of personnel to ensure adequate cover within budgetary provisions, whilst maintaining quality service to customers.
- Participate in management meetings and communicate effectively with the team.
- Plan and organise all aspects of the operation to include Fuel, Retail (Convenience Shop), together with ancillary offerings on site provided to customers.
- In the absence of the Operations Manager, take the leading role, oversee operations, and lead by example.
- Manage the performance of the team utilising effective performance management techniques and in line with labour law.
- Continually communicate with Managers regarding objectives and Site performance.
General:
- Meet targets as agreed.
- Undertake additional duties as assigned by the organisation.
Ideal Candidate Attributes:
- Proven ability in managing diverse retail/food sites.
- Planning & organising ability.
- Problem solving.
- Managing performance of all employees in Forecourt & Retail areas.
- Excellent operational knowledge of the retail environment.
- Excellent interpersonal relations.
- Understanding of consumer needs.
- Proven track record in achieving agreed targets.
- Ability to get involved with the local community positively, leading to goodwill and loyalty.
- Financial skills with previous experience in budgets and profit and loss accounts.
- Working knowledge of Labour Law, Health & Safety regulations, HACCP, and Consumer Law.
- An excellent commercial acumen with the ability to anticipate and react to market changes.
- Committed to continually improving standards.
- Self-motivated.
- Ability to work in a pressurised environment.
Candidates living in Ireland and allowed to work here will be considered.
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