Transfer Agency Professional

5 days ago


Dublin, Dublin City, Ireland American Association of Teachers of German Full time

About Our Culture

Our culture is built on the foundation of our core values: teamwork, innovation, and customer focus. We strive to create an environment where our employees feel valued, respected, and empowered to contribute to our success. Our ERGs play a vital role in promoting diversity, equity, and inclusion throughout our organization.

Responsibilities

  • Handle complex calls and queries from clients, ensuring quality control and meeting deadlines.
  • Process transactions and client correspondence accurately and efficiently.
  • Escalate client issues as necessary.
  • Maintain awareness of key Transfer Agency controls, risk controls, and fraud controls at all times.

Key Qualifications

  • Bachelor's degree or above.
  • Fluent in German, professional and business language skills preferred.
  • Strong attention to detail and ability to complete work 'right first time' against daily deadlines.
  • Excellent written and oral communication skills.
  • Keen to learn and develop, with a willingness to be part of an energetic and growing team.


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