Transfer Agency Professional
5 days ago
About Our Culture
Our culture is built on the foundation of our core values: teamwork, innovation, and customer focus. We strive to create an environment where our employees feel valued, respected, and empowered to contribute to our success. Our ERGs play a vital role in promoting diversity, equity, and inclusion throughout our organization.
Responsibilities
- Handle complex calls and queries from clients, ensuring quality control and meeting deadlines.
- Process transactions and client correspondence accurately and efficiently.
- Escalate client issues as necessary.
- Maintain awareness of key Transfer Agency controls, risk controls, and fraud controls at all times.
Key Qualifications
- Bachelor's degree or above.
- Fluent in German, professional and business language skills preferred.
- Strong attention to detail and ability to complete work 'right first time' against daily deadlines.
- Excellent written and oral communication skills.
- Keen to learn and develop, with a willingness to be part of an energetic and growing team.
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