Financial Infrastructure Partnership Manager

2 days ago

Dublin, Dublin City, Ireland beBeePartner Full time €88,000 - €132,000

About the Opportunity

At the heart of our mission lies a desire to empower businesses by providing them with a comprehensive financial infrastructure platform.

The Team

The Global Partner Engineering and Operations team is responsible for overseeing the technical and operational aspects of new and existing product partnerships and programs. We focus on ensuring seamless execution and optimization with financial ecosystem partners.

Responsibilities

  • Partner Management: Establish and maintain strong relationships with key financial ecosystem partners, serving as the primary point of contact for technical inquiries and operational support.
  • Technical Integration: Collaborate closely with partners to define and implement successful integrations, ensuring all technical requirements are met and projects are delivered on time.
  • Performance Tracking: Establish Service Level Agreements (SLAs) and performance standards for partner accounts, leveraging metrics and data analysis to monitor and improve partner health and satisfaction.
  • Cross-Functional Collaboration: Work across multiple teams—including Engineering, Product, and Partner Development—to support and drive process enhancements and technical solutions that benefit partners.
  • Incident Management: Assist in incident resolution by coordinating with internal teams to manage partner communications effectively and resolve issues efficiently.
  • Operational Efficiencies: Identify inefficiencies within our operating model, proposing and driving effective solutions (including both technical and operational requirements) to address them.

Requirements

  • Bachelor's degree in Business Administration, Computer Science, or a related field.
  • Minimum of 5 years of experience in partner management, technical project management, or business operations, especially managing external partnerships.
  • Proven ability to drive medium to large-sized technical projects in collaboration with external partners and cross-functional internal stakeholders.
  • Strong analytical and problem-solving skills, with experience leveraging data to enhance decision-making.
  • Excellent interpersonal and communication skills, capable of effectively conveying technical information to non-technical stakeholders.

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