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AI Expert
3 weeks ago
We are seeking highly skilled individuals to join our team of global experts in AI. As a Global AI Specialist, you will be responsible for investigating and resolving reported issues via ticketing systems.
You will also enforce clients' Terms of Use by monitoring reports of abuse on the site. Additionally, you will become knowledgeable about client's products and community standards.
Key Responsibilities:
- Investigate and resolve reported issues via ticketing system.
- Enforce clients' Terms of Use.
- Become knowledgeable about client's products and community standards.
- Use market-specific knowledge to find scalable solutions.
- Gather, analyze and utilize data to enhance user experience.
Required Skills & Competences:
- Strong personal resilience in pressured environments.
- Strong interpersonal skills, verbal and written communication, and empathy.
- High adaptability and positive approach to challenges.
- Ability to make decisions, prioritize, solve problems and work as part of a team.
- Effective time management and prioritization skills.
- Consistency in hitting KPIs on time.
Language Skills:
- Fluent in Market language at near-native level (C1-C2) for oral and written communication.
- Advanced English language skills (C1).
Benefits:
- Competitive salary.
- Private healthcare.
- Pension contribution.
- 25 days of annual leave.
- Extensive training and access to CPL's Wellness Programme.
- Tax Saver and Bike-to-Work Scheme.