Customer Support Opportunity

7 days ago

Dublin, Dublin City, Ireland beBeeCustomerSupport Full time €29,000

Unlock a new opportunity in customer support

About the Role

This position offers an exciting chance to deliver exceptional customer service and clear solutions to customer queries. As a key member of our team, you will provide full 360 support focusing on delivering top-notch customer satisfaction.

You will be responsible for:

  • Providing outstanding customer service and addressing inquiries with professionalism and poise
  • Working towards achievement of individual performance objectives and contributing positively to the team
  • Ensuring compliance with all regulatory requirements and operational procedures
  • Embracing personal development and achieving required levels of competency in line with role expectations
Requirements

To succeed in this role, you should possess:

  • Excellent communication and interpersonal skills
  • Strong customer service experience with a focus on customer satisfaction
  • A flexible, energetic, and innovative approach to work, with the ability to adapt to changing environments
  • Self-motivation, with a proven track record of meeting targets and exceeding expectations
  • Exceptional problem-solving and resolution skills, with a keen eye for detail

Desirable qualifications and skills include:

  • Experience in phone-based roles
  • Strong IT skills, particularly with Microsoft products

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