ICT Service Delivery Specialist
3 days ago
A Field Support Specialist is a vital role in our organisation, focusing on delivering top-notch ICT-related services. This position requires providing first-level technical assistance for complex issues, involving logging incidents and offering second-level support via various communication channels.
Key Responsibilities:- Function as the primary point of contact for ICT support calls, documenting all incidents thoroughly.
- Offer second-level support through phone, email, and remote desktop solutions.
- Deliver on-site technical assistance to users at our Dublin offices.
- Evaluate intricate problems and escalate them to senior staff members when necessary.
- Strong expertise with Microsoft 365, Windows Operating System, and device management.
- A solid background in ICT helpdesk and end-user support is essential.
- Proficiency in setting up smart devices, including iOS and Android platforms.
- Minimum 4 to 6 years of experience in ICT field or helpdesk roles at an intermediate level.
We are Ireland's leading IT Solutions Provider, offering extensive expertise across managed IT & hardware services, cloud, applications & software services, IT resourcing, and modern work solutions.
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Service Delivery Lead
3 weeks ago
Dublin, Dublin City, Ireland National Transport Authority NTA Full timeDuties and Responsibilities The Service Delivery Lead is responsible for ensuring the effective, reliable, and strategic delivery of ICT services across the agency.This role combines service management with strong technical leadership, ensuring that infrastructure, enterprise applications, AI tools (e.g.Microsoft Copilot) and project delivery are all aligned...
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Field Service Specialist
12 hours ago
Dublin, Dublin City, Ireland Ict Services Full timeOverviewICT Services is looking for Field Services Engineer in Dublin for a full-time permanent role.ResponsibilitiesVisit client locations in the Belfast area.Identify and fix glitches in computers, laptops, and other gadgets.Repair hardware, swap out parts (RAM, SSD, batteries, motherboard), and perform regular upkeep.QualificationsExperience in repairing...
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Field Service Specialist
13 hours ago
Dublin, Dublin City, Ireland Ict Services Full timeOverviewICT Services is looking for Field Services Engineer in Dublin for a full-time permanent role.ResponsibilitiesVisit client locations in the Belfast area.Identify and fix glitches in computers, laptops, and other gadgets.Repair hardware, swap out parts (RAM, SSD, batteries, motherboard), and perform regular upkeep.QualificationsExperience in repairing...
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Field Service Specialist
4 hours ago
Dublin, Dublin City, Ireland Ict Services Ltd Full timeICT Services is looking for Field Services Engineer in Dublin for a full-time permanent role.Do you enjoy working with your hands and brain to solve complex challenges?ICT services Ireland's leading company in field services, roll-outs, and support solutions.With a team of over 150 professionals, we provide comprehensive IT solutions covering all of Ireland,...
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Field Service Specialist
12 hours ago
Dublin, Dublin City, Ireland Ict Services Ltd Full timeICT Services is looking for Field Services Engineer in Dublin for a full-time permanent role.Do you enjoy working with your hands and brain to solve complex challenges?ICT services Ireland's leading company in field services, roll-outs, and support solutions.With a team of over 150 professionals, we provide comprehensive IT solutions covering all of Ireland,...
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Field Service Specialist
1 day ago
Dublin, Dublin City, Ireland ICT Services Ltd Full timeICT Services is looking for Field Services Engineer in Dublin for a full-time permanent role.Do you enjoy working with your hands and brain to solve complex challenges?ICT services Ireland's leading company in field services, roll-outs, and support solutions. With a team of over 150 professionals, we provide comprehensive IT solutions covering all of...
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Field Services Engineer – Dublin
2 weeks ago
Dublin, Dublin City, Ireland ICT Services Full timeICT Services is looking for Field Services Engineer in Dublin for a full-time permanent role.Do you enjoy working with your hands and brain to solve complex challenges?ICT services Ireland's leading company in field services, roll-outs, and support solutions. With a team of over 150 professionals, we provide comprehensive IT solutions covering all of...
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Itil Service Delivery Specialist Grade Vi
3 weeks ago
Dublin, Dublin City, Ireland Childrens Health Ireland Full timePurpose of the Role CHI is looking for a hands-on, ITIL Delivery specialist to join our team and drive the ITIL process across the organisation A key deliverable from the role is to strengthen the ICT ITSM processes.Essential Criteria: A third level degree/post-graduate qualification in a technical discipline such as Computer Science, Information Technology...
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ICT Business Analyst Grade VII TR20251465
6 hours ago
Dublin, Dublin City, Ireland Health Service Executive Full timeOverviewICT Business Analyst Grade VII TR – Health Service Executive. This listing references ICT Business Analyst Grade VII TR for the Health Service Executive on behalf of TUSLA - Child and Family Agency.Responsibilities are not listed in this posting.DetailsReference: TR Category: Management/Admin/ICTGrade: Grade VII 0582Advertisement source: TUSLA -...
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ICT Project Officer
4 weeks ago
Dublin, Dublin City, Ireland UniJobs Full timeUnijobs on behalf of our public sector client have a requirement for a suitably skilled ICT Project Officer to join their team. The duration of this post is 12 months initially with possible extensions thereafter. This role will be is based in Dublin 8 - (Onsite 4 days per week). Working 35 hours per week, the successful candidate will be employed as an...