ICT Service Delivery Specialist

3 days ago


Dublin, Dublin City, Ireland beBeeFieldSupport Full time €39,474 - €85,000
Job Title

A Field Support Specialist is a vital role in our organisation, focusing on delivering top-notch ICT-related services. This position requires providing first-level technical assistance for complex issues, involving logging incidents and offering second-level support via various communication channels.

Key Responsibilities:
  • Function as the primary point of contact for ICT support calls, documenting all incidents thoroughly.
  • Offer second-level support through phone, email, and remote desktop solutions.
  • Deliver on-site technical assistance to users at our Dublin offices.
  • Evaluate intricate problems and escalate them to senior staff members when necessary.
Requirements:
  • Strong expertise with Microsoft 365, Windows Operating System, and device management.
  • A solid background in ICT helpdesk and end-user support is essential.
  • Proficiency in setting up smart devices, including iOS and Android platforms.
  • Minimum 4 to 6 years of experience in ICT field or helpdesk roles at an intermediate level.
About Our Organisation

We are Ireland's leading IT Solutions Provider, offering extensive expertise across managed IT & hardware services, cloud, applications & software services, IT resourcing, and modern work solutions.


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