Customer Service Host
4 days ago
Customer Service Host
As a Customer Service Host, you will play a vital role in ensuring the smooth operation of our front of house areas. You will be responsible for setting up for events such as banquets and conferences, greeting and assisting guests as needed.
Key Responsibilities:- Responsible for setting up and maintaining a clean and organized front of house area, including the lobby, dining areas, and room service.
- Provide exceptional customer service to our guests, ensuring their stay is comfortable and enjoyable.
- Follow all health and safety regulations and procedures, and carry out fire and security checks as required.
- Excellent communication skills and ability to work effectively with colleagues.
- Experience in a fast-paced environment, preferably within the hospitality industry.
- Ability to work independently and use initiative when necessary.
- Access to on-site Leisure Club facilities.
- Employee Assistance Programme for support and well-being.
- Free meals on duty and discounts throughout the hotel.
- Uniform provided and opportunity to develop skills and knowledge.
- Full-time position available.
- Front of House Porter
- Hospitality Industry
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