Transformation Process Specialist

6 days ago


County Dublin, Ireland beBeeBusiness Full time €70,000 - €85,000
Business Analyst Position

We are seeking a highly skilled Business Analyst to play a key role in driving process improvements and supporting transformation projects.

The ideal candidate will be responsible for analysing, designing and optimising IT operations and business processes. They will also conduct requirements gathering, gap analysis and process mapping to ensure seamless integration of new technologies across the business.

  • Analyse and design efficient IT operations and business processes to drive business outcomes.
  • Conduct thorough requirements gathering, gap analysis and process mapping to identify areas for improvement.
  • Collaborate with stakeholders to define 'AS-IS' and 'TO-BE' processes to achieve business objectives.
  • Translate business needs into technical specifications to inform technology solutions.
  • Support the selection and implementation of new IT toolsets to improve business efficiency.
  • Create detailed documentation to support change adoption across teams.

The successful candidate will possess:

  • 5+ years' experience as a Business Analyst, ideally in digital transformation.
  • Strong knowledge of ITIL principles and IT operations processes.
  • Experience with business process optimisation and ITSM tools.
  • Relevant certifications (ECBA, CCBA, ITIL Foundation); Lean/Agile a plus.
  • Excellent communication, stakeholder management and analytical skills.

This is an exciting opportunity to work with a talented team and contribute to the success of our client's IT operations.



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