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Cloud Support Specialist

1 week ago

Dublin, Dublin City, Ireland ENGINEERINGUK Full time
About the Role

We are seeking a highly skilled Cloud Support Specialist to join our team at ENGINEERINGUK. As a Cloud Support Specialist, you will play a key role in providing technical support for various Linux services that focus on AWS compute and migration technologies.

Key Responsibilities:

  • Solve customer cases through various contact channels (telephone, email, and web/live chat)
  • Apply advanced troubleshooting techniques to provide tailored solutions and work with customers to dive deep into the root cause of an issue
  • Drive initiatives that improve support-related processes and our customers' experience
About Us

At ENGINEERINGUK, we believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.