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Our organization is currently seeking a skilled professional to fill the role of Artificial Intelligence Data Specialist. As a key member of our global team, you will play a vital part in ensuring the highest quality of user experience.

About the Role:
  • You will investigate and resolve reported issues, including requests for account support or potentially abusive content.
  • You will enforce client terms of use by monitoring reports of abuse on the site.
  • You will become knowledgeable about client products and community standards.
  • You will utilize market-specific knowledge to find scalable solutions to improve support for users.
  • You will gather, analyze, and utilize relevant data to develop ways to improve the overall user experience.
  • You will recognize trends and patterns and escalate issues outside company policy to the global team.
  • You will identify inefficiencies in workflows and suggest solutions.
Key Responsibilities:

The successful candidate will be responsible for managing and maintaining high-quality data, ensuring seamless user experiences, and driving process improvements.

Requirements:
  • Strong personal resilience with the ability to operate in a fast-paced environment.
  • Strong interpersonal skills, verbal and written communication skills, and empathy.
  • High adaptability and positive approach to challenges.
  • Ability to make decisions, prioritize, solve problems, and work as part of a team.
  • Effective time management and prioritization skills.
  • Ability to consistently hit KPIs on time.