Technical Lead, Device Stability Initiatives
3 days ago
Company Overview
\Amazon Device Troubleshooting Services (ADTS) team aims to ensure that troubleshooting is quick, easy, and privacy-centric for device and application teams. This enables end customers to have delightful experiences with their Amazon Devices.
\About the Team
\The ADTS team provides a single place for device and application teams to troubleshoot known issues, uncover emergent trends or regressions, and quantify the impact in the context of the customer journey.
\Job Description
\This role drives engagement across different product lines to design and drive programs that improve stability and reduce resource utilization of devices. As a champion of this product to senior leadership, you will be responsible for influencing feature priorities and getting buy-in from engineering teams.
\Key Responsibilities
\- \
- Partner with Senior Leaders within Amazon Devices to identify opportunities to increase device stability, reduce device resource utilization, and improve efficiency.\
- Define and implement strategic partnerships that enable businesses in Amazon Devices to scale faster and save costs.\
- Establish mechanisms and processes that drive continuous improvement and operational efficiency.\
- Establish metrics and design self-serve reports to keep stakeholders informed about progress.\
- \
About You
\You are a seasoned Technical Program Manager with experience managing programs across cross-functional teams, building processes and coordinating release schedules.
\Requirements
\- \
- 7+ years of working directly with engineering teams experience.\
- 5+ years of technical product or program management experience.\
- 3+ years of software development experience.\
- Excellent verbal and written communication skills.\
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