DLP Platform Support and Maintenance Expert
2 weeks ago
State Street International (Ireland) Ltd is seeking a DLP Platform Support and Maintenance Expert to join our Security Platforms team. In this role, you will be responsible for the monitoring, maintenance, and support of our Data Loss Prevention (DLP) platforms. Your primary focus will be on ensuring the protection of sensitive data across the enterprise.
About the Role:
As a DLP Platform Support and Maintenance Expert, you will assist in troubleshooting platform and agent issues, provide technical support to end-users, and work closely with senior team members to ensure the smooth operation of our DLP platforms. This is an excellent opportunity to grow your skills in data security and DLP technologies, while contributing to the success of our Security Platforms team.
Responsibilities:
* Monitor logs, alerts, and perform routine checks to ensure DLP platforms are functioning optimally
* Maintain accurate documentation of DLP platform support procedures and configurations
* Provide technical support to end-users regarding DLP tools
* Work with key stakeholders and vendors to implement new or additional DLP capabilities to enhance our risk-driven data protection
* Tune and upgrade system components, following internal testing and change management processes
Requirements:
* Foundational cyber security knowledge, with experience in DLP and Endpoint Security tooling
* Exposure to, and knowledge of enterprise DLP platforms (e.g., Symantec DLP, Digital Guardian Endpoint DLP, ProofPoint, Microsoft Purview)
* Strong foundational skills supporting platforms running on Microsoft Windows Server and Linux Operating Systems
* Understanding and working knowledge of current data protection, information security, and cyber security practices and techniques
* Collaborative approach to solving technical challenges and improving security
* Desire to learn, combined with a collaborative working style and strong personal work ethic
* Experience in a 24/7 security operations environment, emphasizing reliability and system availability
* Experience in distributed, international teams would be beneficial
* Minimum 3 years of experience in IT support, cybersecurity, or a related field
What We Offer:
* Opportunity to grow your skills in data security and DLP technologies
* Collaborative and dynamic work environment
* Chance to contribute to the success of our Security Platforms team
* Potential for career advancement within the company
How to Apply:
To be considered for this role, please complete the application process on our careers page.
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