Cloud Computing Specialist
3 days ago
At ENGINEERINGUK, we're committed to delivering exceptional customer experiences. Our team of experts works tirelessly to ensure that our customers receive the best possible support for their cloud-based applications.
We're looking for a highly skilled Cloud Support Engineer to join our team. As a key member of our engineering team, you will be responsible for providing top-notch technical solutions to our customers' complex problems.
Our customers rely on us to provide expert advice and guidance on cloud computing technologies, including Amazon Web Services (AWS). If you have a passion for helping others and staying up-to-date with the latest advancements in cloud computing, we want to hear from you
Job Description
We're seeking an experienced Cloud Support Engineer to join our team in Taipei. In this role, you will be working closely with our engineering teams to resolve complex technical issues and develop innovative solutions for our customers.
Your primary responsibilities will include:
- Providing expert-level technical support to our customers via various contact channels, including phone, email, and live chat.
- Applying advanced troubleshooting techniques to identify and resolve complex technical issues.
- Developing and implementing customized solutions to meet our customers' unique needs.
To succeed in this role, you will need to possess excellent communication and problem-solving skills, as well as a deep understanding of cloud computing technologies and AWS services.
Required Skills and Qualifications
To be considered for this position, you will need to have:
- A strong background in computer science or a related field.
- Proficiency in Kubernetes management and troubleshooting.
- Experience with container orchestration tools, such as Docker and Kubernetes.
- Familiarity with Linux operating systems, including Ubuntu, CentOS, and RedHat.
- Knowledge of IP networking protocols, including TCP/IP, DNS, HTTP, and SSL/TLS.
- Excellent communication and problem-solving skills.
Benefits
We offer a comprehensive benefits package, including:
- A competitive salary and bonus structure.
- A comprehensive health insurance plan.
- A retirement savings plan with company matching.
- Generous paid time off and holidays.
- Professional development opportunities.
Others
We are an equal opportunities employer and welcome applications from diverse candidates. We are committed to creating an inclusive workplace where everyone feels valued and respected.
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