Facilities Operations Manager
3 days ago
We are seeking an experienced Facilities Operations Manager to oversee the smooth and efficient operation of both hard and soft services across our facilities. This is a fixed-term maternity cover role responsible for managing and coordinating all aspects of building maintenance, cleaning, catering and other facilities services.
The successful candidate will ensure the facility is maintained to a high standard and work closely with internal stakeholders to meet the operational needs of the business. The role is multi-functional with excellent organisation and communication skills required.
Duties include but are not limited to:
- Manage and oversee all hard services (e.g., building maintenance, HVAC, electrical systems, etc.) and soft services (e.g., cleaning, catering, etc.) to ensure they meet required standards.
- Manage and oversee the Planned Preventative Maintenance schedule, ensuring all tasks are completed on time and in line with compliance standards.
- Coordinate site visits, ensure all necessary paperwork, H&S documentation and remedial actions are completed in a timely manner.
- Lead and manage relationships with service contractors, ensuring compliance with contracts.
- Monitor and manage the facilities budget, ensuring effective cost control while maintaining service quality.
- Oversee and manage the facilities inbox, ensuring timely responses to inquiries, and assist the Coordinator with any requests or queries they may be unable to address.
- Ensure compliance with all relevant health & safety.
- Support the ongoing improvement of facilities operations and processes.
- Oversee the day-to-day operations of reception and the post room, ensuring smooth and efficient service.
- Work closely with the Hospitality & Catering Coordinator to ensure effective and seamless operations on the client floor.
- Directly manage a team of 5 people, ensuring they are effectively supported.
- Coordinate and manage events (when required) ensuring all logistical and operational needs are met.
- Coordinate and manage small office projects, ensuring they are completed on time to the required standard.
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