Current jobs related to Hotel Guest Service Specialist - Cork, Cork - beBee Careers

  • Guest Services Ambassador

    2 weeks ago

    Cork, Cork, Ireland The Metropole Hotel Full time

    Job title: Guest Services AmbassadorReports to: Front Office Manager Your role is defined in terms of these values, as shown below:COMMITMENT to the PASSIONATE PURSUIT OF PERFECTION:Every team member is expected to strive for the 'Passionate Pursuit of Perfection' to ensure that the hotel guest's comfort and satisfaction is catered for in a friendly,...

  • Guest Services Ambassador

    2 weeks ago

    Cork, Cork, Ireland The Metropole Hotel Cork Full time

    Job title: Guest Services AmbassadorReports to: Front Office ManagerYour role is defined in terms of these values, as shown below:COMMITMENT to the PASSIONATE PURSUIT OF PERFECTION:Every team member is expected to strive for the 'Passionate Pursuit of Perfection' to ensure that the hotel guest's comfort and satisfaction is catered for in a friendly, helpful,...

  • Hotel Guest Services Attendant

    1 week ago

    Cork, Cork, Ireland beBee Careers Full time

    Role OverviewThis is an exciting opportunity to join our team as a key member of our housekeeping department.Main ResponsibilitiesEnsure hotel rooms are clean and well-maintained, meeting the highest standards of presentation and cleanliness.Provide exceptional customer service to guests, responding to their needs and resolving any issues promptly.Work...

  • Guest Services Ambassador

    1 week ago

    Cork, Cork, Ireland TN Ireland Full time

    Social network you want to login/join with:Your role is defined in terms of these values, as shown below:COMMITMENT to the PASSIONATE PURSUIT OF PERFECTION:Every team member is expected to strive for the 'Passionate Pursuit of Perfection' to ensure that the hotel guest's comfort and satisfaction is catered for in a friendly, helpful, efficient, and...

  • Guest Experience Specialist

    16 hours ago

    Cork, Cork, Ireland beBee Careers Full time

    Guest Experience SpecialistWe are seeking an experienced Accommodation Manager to join our hotel team. In this key role, you will be responsible for leading and managing the housekeeping department, ensuring that all guests receive a warm and welcoming experience during their stay.You will work closely with the rest of the team to maintain high standards of...

  • Hotel Operations Manager

    2 days ago

    Cork, Cork, Ireland The Metropole Hotel Full time

    POSITION: Hotel Operations Manager    RESPONSIBLE FOR: Customer Engagement, Duty Managers/HOD, Food & Beverage, Accommodation, Sales & Marketing and Health & Safety REPORTS TO: General Manager & Deputy General Manager   TASKS, DUTIES AND RESPONSIBILITIES: FOOD & BEVERAGE GOALS:  Utilises leadership skills and motivation to maximise employee...

  • Porter and Guest Services

    2 weeks ago

    Cork, Cork, Ireland beBee Careers Full time

    Porter and Guest Services Job Description">We are seeking a highly motivated and experienced Porter and Guest Services professional to join our team.">The successful candidate will be responsible for providing a high level of service to guests, assisting with luggage and other requests while maintaining high standards of service. They will also be...

  • Guest Services Coordinator

    7 days ago

    Cork, Cork, Ireland beBee Careers Full time

    Become an integral part of our hotel's front desk team as we seek an experienced Senior Hotel Receptionist to deliver exceptional guest experiences. Your main focus will be to ensure seamless check-in and check-out procedures, while consistently providing outstanding customer service.

  • Guest Services Coordinator

    2 weeks ago

    Cork, Cork, Ireland beBee Careers Full time

    Job Description:">This role offers an exceptional opportunity to refine your skills under the mentorship of an experienced Hotel Manager, with a clear pathway for career growth in the luxury hospitality sector.">Key Responsibilities:">">Welcome each guest with genuine warmth and professionalism, ensuring their journey from arrival to departure is seamless...

  • Guest Services Associate

    7 days ago

    Cork, Cork, Ireland beBee Careers Full time

    This role requires strong organizational skills.The primary responsibilities of the Receptionist include managing front-desk operations, handling guest arrivals and departures, and addressing any guest queries.RequirementsMinimum 1-2 years of experience in a comparable role within a 4-star hotel setting.Deliver exceptional customer service to enhance the...

Hotel Guest Service Specialist

2 weeks ago

Cork, Cork, Ireland beBee Careers Full time

**Job Summary:**

We are seeking a highly skilled and experienced Front Desk Associate to join our Reception team. As a key member of our front-of-house team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is seamless and memorable.

Key Responsibilities:

  • Welcome each guest with genuine warmth and professionalism
  • Efficiently manage check-ins and check-outs, processing payments
  • Assist with personalized guest requests
  • Provide expert knowledge on the resort's offerings, services, and local attractions
  • Collaborate closely with the Hotel Manager to enhance guest experiences and exceed expectations
  • Handle guest queries and concerns promptly
  • Anticipate guest needs and identify opportunities to create unforgettable moments
  • Maintain clear and open communication with the Hotel Management team members
  • Develop a deep understanding of luxury standards
  • Represent the hotel with impeccable grooming and presentation

Requirements:

  • Previous knowledge of OPERA is essential
  • A minimum of one year of experience in a similar role, ideally within the luxury hotel sector
  • Proficiency in Microsoft Office and Outlook
  • Ability to work flexible hours, including evenings, weekends, and holidays
  • A meticulous eye for detail and focus on delivering exceptional service standards
  • Outstanding interpersonal skills and ability to communicate effectively in English