Highly Skilled Cloud Operations Professional

7 days ago

Dublin, Dublin City, Ireland beBeeSystemEngineer Full time €87,096 - €101,196
Job Opportunity

The Staff Production Service Engineer role involves maintaining and supporting the reliability, scalability, and performance of automations and platforms to manage cloud infrastructure.

This position requires a combination of software development, systems engineering, networking, and problem-solving skills to improve services for customers. Engineers drive technical resolutions across the cloud infrastructure and instance automations, aiming to reduce incidents and MTTR.

Responsibilities
  • Investigate, support, and provide sustainable resolution to issues within the cloud infrastructure and application stack.
  • Apply software development, systems engineering, and networking experience to proactively prevent repeatable issues.
  • Drive initiatives with partner teams to improve reliability and performance through better system design.
  • Promote a culture of automation to deliver scalable solutions and reduce manual activity.
  • Mentor and coach other team members.
Required Skills and Qualifications
  • 8+ years of experience in enterprise technical systems support, operations, and development.
  • Good knowledge of Linux systems.
  • Coding in JavaScript, Python, Java, and Bash.
  • Understanding of Networking services and protocols (Routing, Load Balancing, DNS, SNMP, HTTPS, TCP/IP, etc.).
  • Working knowledge in databases (Postgres, MySQL, Maria DB, Oracle). Web application / API development and operations experience.
  • Experience in using Splunk for analysis and reporting.
  • Strong troubleshooting, analysis, and problem-solving skills.
  • Agile methodologies and software development lifecycle experience.
  • Familiarity with Cloud Technologies - AWS, Azure, GCP, or OpenStack.
  • Metric-driven mindset.
  • Engage with customers and partners to drive resolutions and efficiency.
  • Good knowledge of Observability and Monitoring.
Nice To Have
  • Experience with Containers and Container Orchestration Platforms (Docker, Kubernetes).
  • Experience developing on the ServiceNow Platform.
  • Knowledge in nginx, Kafka, Grafana, Prometheus.
  • Knowledge in Ansible, Puppet, Terraform.
Benefits
  • Availability for weekend shifts: must be able to work weekends, with corresponding days off during the week (e.g., Tuesday - Saturday or Sunday - Thursday).
  • Willing to work 4 x 10 or 5 x 8 including weekends.
  • Required to be on-call as needed.
Soft Skills
  • Self-motivated with a customer support mindset.
  • Team-first attitude with strong attention to detail.
  • Strong leadership and mentoring capabilities with cross-functional collaboration.
  • Excellent communication and problem-solving skills, with ability to explain technical concepts to non-technical stakeholders.
  • Passion for innovation and improving AI-driven user experiences.

Key skills include Agile, Linux, Networking, Observability, Python, Software Development, Splunk, Troubleshooting.

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