Retail Operations Manager
7 days ago
Teamworx Retail Opportunity
We are seeking a highly motivated and experienced Duty Manager to join our dynamic retail environment.
This is an exciting opportunity for a customer-focused professional to play a pivotal role in the daily operations of our thriving store.
Key Responsibilities:
- Oversee the daily operations of the store, ensuring a seamless shopping experience for customers.
- Lead and inspire the team, providing support and guidance to achieve store goals and KPIs.
- Maintain high standards of customer service, resolving any queries or issues promptly.
- Assist in staff training and development, fostering a positive and collaborative work environment.
- Manage inventory levels and stock replenishment to ensure product availability.
- Ensure compliance with all company policies, health & safety regulations, and operational standards.
- Act as the primary point of contact in the absence of senior management.
- Handle cash management duties, including banking and end-of-day reconciliations.
- Support promotional activities and merchandising to maximize sales opportunities.
Requirements:
- Previous experience in a supervisory or management role within a retail environment.
- Strong leadership and communication skills with the ability to motivate a team.
- Excellent customer service skills and a passion for delivering an exceptional shopping experience.
- Proven ability to manage multiple tasks and prioritize effectively under pressure.
- Knowledge of stock control processes and retail merchandising standards.
- Familiarity with cash handling and financial procedures.
- Flexibility to work a variety of shifts, including weekends and evenings.
What We Offer:
- A competitive salary with opportunities for progression within the company.
- Comprehensive training and development programs.
- A supportive and inclusive work environment.
- Employee discounts and other benefits.
We are looking for a driven and enthusiastic professional to join our team.
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