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Technical Account Professional

2 weeks ago

Dublin, Dublin City, Ireland Engineeringuk Full time

Job Description

As a Technical Account Manager in our Enterprise Support team, you will contribute significantly to ensuring the success of key enterprise customers in developing applications and services on the AWS platform. You will serve as a strategic expert, offering guidance on the entire journey of AWS services and the customer's architecture. This support extends to addressing strategy-related queries, aiding in project and launch planning, and resolving operational challenges. You will actively engage at the account level, providing recommendations and proactive advice throughout the entire cloud adoption life cycle.

Your Benefits

  • You will have the opportunity to work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible
  • You will be available in non-business hours to handle urgent issues
  • You will have access and know-how to use all key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns

What We Offer

We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Our inclusive culture empowers Amazonians to deliver the best results for our customers.