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Eap Counselling Specialist
2 weeks ago
We are seeking a qualified Counsellor to provide immediate emotional support and guidance to callers on our 24/7 helpline. This is an excellent opportunity to join a leading EAP and OH provider in a rewarding role that makes a positive difference in people's lives.
Key Responsibilities- Provide telephone counselling services to clients, achieving a one call resolution where possible.
- Demonstrate ability to work with individuals presenting various issues, including those who are distressed or at risk.
- Work closely with colleagues to ensure seamless support to callers.
- Minimum diploma level 4 in Counselling and minimum of 150 counselling hours.
- 12 months post-qualification experience as a Counsellor.
- Registered member of the BACP or equivalent (or COP booked).
- Relevant telephone experience and high level of computer literacy.
- BACP membership and accreditation paid for.
- Ongoing training and development opportunities.
- Quarterly team-building activities and social events.