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Retail Sales Expert
2 weeks ago
About us:
The Armani Group is a leading company in the fashion and luxury sector, with over 8,000 employees.
Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in all major countries, across multiple continents.
Firmly rooted in Italy, yet cosmopolitan in vision and culture, the company has grown since its foundation in 1975, expanding from clothing and accessories to cosmetics, fragrances, eyewear, watches, jewelry, and furniture and furnishing accessories.
Today, it's renowned not only for fashion but also interior design, food and beverage, and hotels and resorts.
Giorgio Armani's style has consistently explored variations and possibilities, expressing a precise vision down to the smallest detail: a way of being and presenting oneself, incorporating clothing and accessories, gestures, ways, behaviors, and attitudes; a style that goes beyond the sum of its parts.
Role Overview:As a full-time Sales Associate, you will provide exceptional customer service, build strong customer relationships, and achieve sales targets. You will represent the company and our products.
You will work closely with customers to understand their needs, provide detailed product knowledge, offer solutions that meet or exceed their expectations, and provide a positive shopping experience.
This role offers a rewarding career journey where your contributions are valued and recognized.
Responsibilities:- To be aware of personal targets, including KPIs, and support the management team in achieving department and store targets using company tools such as staff training, product knowledge, and daily floor planner.
- To understand and implement the training given via the company Logbook and maximize sales by greeting clients and introducing additional and alternative sales.
- To create and maintain an environment in the store conducive to generating sales and maintaining high energy levels.
- To cultivate and maintain client relationships to drive and deliver sales and increase client retention.
- To actively participate in any training sessions and undertake any training proposed by the company, internal or external.
- To acquire visual merchandising and display knowledge and assist in display activities when required to maintain high store standards.
- A motivated, energized individual with a positive attitude towards the role.
- Impeccable organisational and planning skills.
- A strong commitment to client service and maintaining excellent store standards.
- Previous retail experience is essential.
- Proficiency in Mandarin is preferred.
- A competitive salary and bonus opportunities.
- A generous employee discount on all Giorgio Armani products.
- An Employee Assistance Program (EAP) providing access to medical and mental health support services.
- Exciting career development opportunities within a global luxury fashion brand.
- A vibrant and inclusive work environment that fosters creativity and personal growth.