
Campus Operations Specialist
3 days ago
The ideal candidate will oversee client relationships and operational delivery for a large campus in Dublin, focusing on office services and hospitality.
- Prepare revenue forecasts based on current commitments and develop/present business reviews to clients.
- Manage internal teams and direct reports to promote an inclusive team environment across different departments.
- Actively communicate and coordinate with clients regarding operational needs.
- Provide regular status reports and manage task lists on assigned account progress for all project areas.
- Liaise with Resourcing and Recruitment teams to ensure appropriate resourcing levels across the campus.
- Lead by example in maintaining Health and Safety procedures and practices.
- Provide clear direction and take action to resolve potential off-target performance.
A strong background in Facilities Management (Soft Services) is essential, with 2-3 years of experience in client services and operations. Ideally, this experience should be gained within "blue chip" organisations.
- Demonstrated expertise in delivering Hospitality, Cleaning, and Catering services.
- Excellent Customer Relationship Management skills and a commitment to high-quality delivery in a fast-paced environment.
- Proven ability to develop and implement strategies and deliver on targets.
- Ability to prioritise with proven innovation, problem-solving, and decision-making skills.
- In-depth knowledge of at least one core competency within the facilities management industry and strong commercial and financial awareness.
Please note that due to the urgency of this vacancy, we cannot consider candidates without full authorisation to work in Ireland.
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