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Process Optimization Leader

2 weeks ago

Dublin, Dublin City, Ireland beBeeOperational Full time €65,000 - €95,000
Operational Excellence Lead

We are seeking a highly skilled Operational Excellence Lead to join our Global Quality team. The ideal candidate will be responsible for driving accountability for process optimization, quality metrics, and continuous improvement within a global network of vendors.

The successful candidate will be a passionate problem solver who is comfortable operating in ambiguity, a strong communicator who is skilled at change management, and a strategic thinker with strong analytical and problem-solving skills.

Key Responsibilities:

  • Define key performance indicators (KPIs) to measure operational success and identify areas for enhancement.
  • Manage and coordinate multiple project teams to ensure their work aligns with operational goals.
  • Proactively identify and mitigate potential risks, and effectively manage issues during operational execution.
  • Maintain clear and consistent communication regarding operational status, progress, and issues with stakeholders at all levels.
  • Drive ongoing efforts to optimize processes, reduce costs, and enhance overall performance.
  • Design, develop, and refine internal processes and systems to foster operational excellence and scalability, while influencing cross-functional teams on best practices.
  • Champion change initiatives, clearly communicate progress to internal and external stakeholders, integrate feedback to adjust plans, and collaborate effectively across diverse teams.
  • Independently and effectively manage multiple responsibilities simultaneously, prioritize tasks, and meet deadlines efficiently.

Requirements:

  • 5+ years of proven Project/Program Management experience leading data-driven projects and communicating the results of analysis and insights to technical and non-technical audiences.
  • 5+ years of experience with Excel and leveraging data visualization tools.
  • Experience building relationships with global cross-functional teams with ease, delivering impact consistently through seamless communication, influencing teams towards achieving goals.
  • Experience working in a rapidly changing environment with a goal-oriented approach.
  • Experience working with customer support tools and accountability frameworks.

About Us

We value collaboration, innovation, and continuous learning. If you are passionate about improving processes and outcomes, we encourage you to apply.