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Front Desk Receptionist

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Athlone, County Westmeath, Ireland TN Ireland Full time

We are seeking a highly skilled and motivated Front Desk Receptionist to join our team at the Sheraton Athlone Hotel. As the primary point of contact for our guests, you will provide a warm welcome and ensure their stay with us is nothing short of exceptional.

In this role, you will work closely with the Front Office Manager to deliver outstanding customer service, handling all incoming calls and inquiries with professionalism and poise.

Responsibilities
  • As the first point of contact for our guests calling the hotel, provide a warm welcome and efficient greeting.
  • Answer all calls in a timely and friendly manner.
  • Transfer all calls as appropriate.
  • Provide our guests with details of hotel amenities and attractions.
Requirements
  • Previous switchboard or reception experience (desirable).
  • Proficient in MS Office Suite.
  • Fluent level of both written and spoken English is essential.