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Client Retention Specialist

2 weeks ago

Dublin, Dublin City, Ireland Asana Full time

The Renewals Manager position at Asana offers an exciting opportunity to join a dynamic team focused on delivering exceptional customer experiences. As a key member of our Renewals team, you will be instrumental in developing and implementing a renewals strategy that drives revenue growth and customer retention.

You will work closely with internal stakeholders, including sales, marketing, and customer success teams, to ensure seamless interactions and effective communication. Your expertise will be essential in identifying opportunities for growth and expansion, developing strategies to mitigate competitive pressures, and maintaining accurate forecasting.

  • Drive revenue growth through strategic renewals planning and execution
  • Develop and maintain relationships with key stakeholders, including sales, marketing, and customer success teams
  • Identify opportunities for growth and expansion, and develop strategies to capture them
  • Analyze market trends and competitor activity to inform renewals strategy
  • Maintain accurate forecasting and reporting