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Customer Service Representative

2 weeks ago

Dundalk, Louth, Ireland Applegreen Plc Full time

At Applegreen Plc, we are committed to delivering exceptional customer experiences and driving sales growth. As a Customer Service Representative, you will play a vital role in achieving this goal.

About Us

We are a leading convenience retailer with a strong presence in the Republic of Ireland, the UK, and the US. Our business operates over 600+ Motorway Service Plazas and forecourt sites internationally, employing over 16,000 people.

We offer a wide range of products and services, including food and beverage operations and convenience stores.

Your Role

As a Customer Service Representative, your primary responsibilities will include:

  • Achieving daily sales targets by providing excellent customer service and promoting our products.
  • Maintaining a clean and tidy shop floor environment that reflects positively on our brand.
  • Assisting with stock taking procedures to ensure accurate inventory levels.
Why Join Us?

We offer a comprehensive benefits package that includes:

  • Exclusive discounts on Bakewell Deli foods and hot drinks.
  • Bike to work scheme (available after 6 months of service).
  • HSF Health Plans schemes for healthcare expenses.
  • Wellbeing platform with micro-modules and articles to support mental health and wellbeing.
  • Employee Assistance Programme offering confidential counselling services.
  • Company pension scheme.
  • Exclusive offers on broadband and mobile plans.
  • Refer a friend scheme.
  • Development opportunities through online and classroom-based learning.
Requirements

To be successful as a Customer Service Representative, you should possess:

  • A can-do attitude with strong communication skills.
  • The ability to work well with colleagues in a fast-paced environment.
  • A willingness to learn and adapt to new tasks.