Field Service Specialist

7 days ago

Dundalk, Louth, Ireland beBeeServiceTechnician Full time €45,000 - €60,000

Job Title: Service Technologist

  • This role involves traveling to customer sites in Ireland and occasionally the UK or EU to install, service, and provide training on various equipment.

Key Responsibilities:

  • Perform installation, start-up, and operator training for industrial equipment installations.
  • Troubleshoot technical problems with installed equipment, either remotely or onsite, to identify and correct issues.
  • Provide information to engineering teams as needed to escalate ongoing problems.
  • Schedule and prioritize service trips among a global team.
  • Develop positive customer relationships and prepare accurate and timely service call and expense reports.
  • Conduct formal training classes with customers and develop product documentation, training material, and customer training courses.

Requirements:

  • 1+ years of experience in a field service role working with electromechanical equipment.
  • A strong professional with excellent communication skills and ability to work independently with minimal supervision.
  • Experience using a structured support process and proven track record in producing relevant report material.
  • Automation and controls experience, along with mechanical and electrical wiring knowledge and associated standards.
  • Strong problem-solving skills, ability to work as a team player, and maintain integrity.

Desirable Skills:

  • Mechanical and CAD knowledge.
  • Troubleshooting of electrical circuits.
  • Commercial awareness and relationship management skills.

About This Opportunity:

This is a challenging and rewarding role that requires a skilled individual who can work effectively in a fast-paced environment. If you have the necessary qualifications and experience, please submit your application for this exciting opportunity.

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