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Insurance Claims Specialist
3 weeks ago
We are seeking an Insurance Claims Specialist to join our team at FBD Holdings PLC. As a key member of our Claims Department, you will play a crucial role in efficiently and cost-effectively handling claims within designated authority and agreed service standards.
Key Responsibilities:
- Handle all claims from notification through to closure within agreed authority limits and service standards.
- Assist the Management team in monitoring workflow, outstanding caseloads, processes, tasks, and distribution of new claims.
- Be a point of contact and support for colleagues, handling all incoming telephone and written communication from customers/policyholders, their representatives, and other interested parties.
Requirements:
To be successful in this role, you will need to possess excellent interpersonal, numerical, and communication skills. Additionally, you should have a drive for results, innovation, and change orientation, with the ability to work proactively to meet personal and team objectives and targets. A Qualified Certified Insurance Practitioner (CIP) in General Insurance and experience in claims handling, ideally with a minimum of two years' experience handling motor damage claims, is highly desirable.
We offer a hybrid working arrangement, competitive benefits, including work-from-home options, bonus paid holidays, parking, and pension scheme.
