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Senior Account Management Lead

2 weeks ago

Dublin, Dublin City, Ireland beBeeCustomer Full time €90,000 - €100,000
Job Overview

This role is responsible for overseeing the management of customer accounts within a designated territory.

The successful candidate will lead a team of account managers and be accountable for delivering revenue growth through effective leadership and performance oversight in a matrix structure.

They will work closely with other market leaders to drive change and optimize the customer account management process, ensuring that customer attrition measures are managed to support business growth objectives.

To succeed in this role, the ideal candidate will demonstrate exceptional leadership skills focused on high-volume customer accounts, have a proven track record of leading sales or account management teams to deliver revenue growth, and be highly results-oriented.

  • Provide strategic direction and vision to the account management team.
  • Develop and execute plans to enhance up-sell and cross-sell activities undertaken by the team.
  • Monitor and report on the performance of the account management team and key performance indicators (KPIs).