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Restaurant Service Excellence Leader

2 weeks ago

Kenmare, Co Kerry, Ireland TN Ireland Full time

Job Description:

As a Food and Beverage Supervisor with TN Ireland, you will play a vital role in delivering exceptional guest experiences in our luxurious, five-star establishment. You will oversee daily operations, train and mentor staff, and maintain high standards of service and quality.

Main Responsibilities:

  • Supervise and coordinate all food and beverage operations.
  • Ensure consistent delivery of exceptional guest experiences.
  • Train and mentor food and beverage staff.
  • Maintain high standards of hygiene, safety, and sanitation.
  • Collaborate with the culinary team to enhance menu knowledge and streamline service.
  • Handle guest inquiries, concerns, and special requests.
  • Maintain inventory control and optimize stock management.
  • Ensure compliance with health and safety regulations and company policies.
  • Conduct regular team briefings and training sessions.

Requirements:

  • Previous experience in a supervisory role within a four or five-star hospitality environment.
  • Strong leadership and interpersonal skills.
  • Excellent knowledge of food and beverage service, fine dining etiquette, and industry trends.
  • Wine knowledge is an asset.
  • Ability to problem-solve and perform under pressure.
  • Excellent communication and customer service skills.
  • Ability to manage diverse teams and foster positive work environments.
  • Flexibility to work evenings, weekends, and holidays as required.

Benefits:

  • Competitive Wage
  • Use of pool/gym facilities
  • Discounted rates at Park Hotel Kenmare
  • Discounted rates at other R&C properties
  • Complimentary on-site parking
  • Excellent training and development opportunities