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Network Delivery Manager
2 weeks ago
**Job Description:**
As a Network Delivery Manager at Amazon, you will be responsible for heading up a regional team that implements wide area networks to support the company's fulfillment infrastructure. The team will be responsible for the entire life cycle of voice and data circuits, from implementation to augmentation.
The ideal candidate will have experience in people management and development, as well as program management experience with an emphasis on vendor management. Strong knowledge of telecommunication technologies is also required.
The role requires the ability to work independently with limited direction, communicate effectively with team members in disparate geographic locations, and drive circuit installation timelines. Additionally, the candidate should be able to escalate problems and coordinate with geographically dispersed support and engineering groups.
Key Responsibilities:
- Serves as manager of a regional team that is the primary interface for data and voice circuit implementation.
- Ensures circuit sizing, installation, and augmentation processes meet and comply with all Amazon policies and guidelines.
- Serves as second-level escalation for Network Delivery team members, internal customers, and vendors.
- Develops and continuously reviews policy and procedural documents and drives efficiencies of existing processes.
- Validates and approves spending transaction approvals.
- Develops opportunities and initiates projects to reduce cost, drive efficiencies within the team.
- Streamlines process and improves work performance for regional Network Delivery team.
- Validates, captures and reports on all cost savings opportunities related to projects, billing and service credits.
- Sources new service providers and facilitates contract negotiations between legal and vendor.
- Partners with cross-functional teams to gain oversight into new launches, retrofits and other bandwidth impacting initiatives.
- Organizes and attends Vendor Quarterly Business Reviews (QBRs) to discuss challenges and improvements.
