Customer Service Representative

21 hours ago

Cork, Cork, Ireland beBeeCustomer Full time €17,100 - €17,400

As a Customer Service Representative, you will be the face of our company, delivering exceptional customer service and ensuring a positive shopping experience for all customers.

Key Responsibilities:

  • Provide top-notch customer service and respond to customer queries in a friendly and professional manner.

  • Maintain a clean and organized store environment, including the shop floor, stockroom, and external areas.

  • Restock shelves and ensure accurate product placement and rotation.

  • Process transactions on the checkout tills and minimize queues.

  • Assist with receiving and stocking deliveries, and maintaining stock levels.

  • Collaborate with colleagues to achieve sales targets and maintain high standards of customer service.

Requirements:

  • A can-do attitude and excellent communication skills.
  • Ability to work flexibly across various shift times, including mornings, afternoons, and evenings.
  • Ability to lift heavy objects and stand for long periods.
  • Basic education level and ability to communicate effectively with customers and colleagues.

What We Offer:

  • A competitive hourly rate rising to €17.40 after 3 years, plus supplementary pay for unsocial hours worked.
  • 20 days' holiday per annum pro rata.
  • Company pension after 1 year.
  • Genuine opportunities for career development and leadership training through our Academy.
  • A range of employee benefits, including discounts on products, private health insurance, and bike-to-work scheme.

Why Join Us?

We value our employees and strive to create a positive and supportive work environment. If you have any particular requirements, we will ensure reasonable accommodations are implemented as part of the recruitment and selection process.

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