Front Office Associate
5 days ago
The Front Office team at our hotel is seeking a highly skilled and customer-focused individual to welcome guests as they arrive. This role offers an exciting opportunity to be the first point of contact for our valued customers.
The ideal candidate will have excellent communication skills, be confident in completing front office responsibilities, and be able to work effectively under pressure. They will also possess a strong knowledge of Opera and be experienced in check-in and out processes, as well as managing guest information.
Required Skills and Qualifications- Customer Service Skills: Excellent communication and interpersonal skills are essential for this role, ensuring that all guests receive a warm and welcoming experience.
- Operational Knowledge: A working knowledge of Opera is required to manage front office operations efficiently.
- Teamwork and Adaptability: The ability to work effectively as part of a team and adapt to changing situations is crucial in this dynamic environment.
- Seniority Level: We are seeking an entry-level candidate who is eager to learn and grow with our company.
This role offers a competitive salary and opportunities for career growth and development. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply.
Key Responsibilities- Welcome guests as they arrive and provide a warm and welcoming experience.
- Check in and out guests and manage their information efficiently.
- Process payments accurately and securely.
- Provide excellent customer service and respond to any queries or concerns.
- Maintain accurate records and reports as required.
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