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Technical Field Support Specialist
3 weeks ago
We are seeking a skilled and experienced Technical Field Support Specialist to provide on-site technical support to our customers.
About the Role:This is an exciting opportunity for a highly motivated and detail-oriented individual to join our team as a Technical Field Support Specialist. In this role, you will be responsible for analyzing, diagnosing, and troubleshooting complex issues with semiconductor manufacturing equipment.
Key Responsibilities:- Analyze and diagnose complex technical problems with semiconductor manufacturing equipment
- Perform installations, repairs, upgrades, and preventive maintenance on equipment installed at customer sites
- Maintain an assigned installation equipment base and report out to both onsite customers and local management on a regular basis detailing system performance and ongoing activities
- Higher Certificate or Apprenticeship in a technical field with a minimum of 3 years' experience in a high-volume manufacturing environment or an Ordinary Bachelor's Degree in a technical field with a minimum of 1 year experience
- Extensive experience in troubleshooting mechanical, electrical, and software systems is desirable
- Ability to work independently without direct instruction or supervision, taking ownership for tasks and activities associated with our systems business
- Eligibility to live and work in Ireland
- A competitive salary and benefits package including shift allowance, discretionary bonus, contributory pension, and medical cover
- Individualized and comprehensive training programs, both on-the-job and beyond
- Continuous learning and development opportunities to further enhance your skills and career prospects
- The chance to travel and train with industry experts across our extensive network