
Cloud Contact Centre Leadership Role
2 weeks ago
This is a senior role requiring expertise in designing, implementing and maintaining cloud contact centre solutions. The ideal candidate will have a proven track record of driving superior customer interactions through innovative technology and advanced call routing mechanisms.
- Design and implement cloud contact centre solutions, including advanced call flows, IVR, ACD, and agent workflows.
- Collaborate with stakeholders to provide expert consultation and support to business units and IT management throughout project development.
- Ensure effective design decisions that meet high-quality, timely, and easily implementable standards.
The successful candidate will possess the following key skills:
- Previous experience in contact centres is highly desirable.
- Excellent communication skills with the ability to articulate technical concepts clearly to both technical and non-technical audiences.
- Working knowledge of Agile methodologies is preferred.
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Senior Cloud Contact Centre Technical Lead
2 weeks ago
Dublin, Dublin City, Ireland beBeeEngineer Full time €90,000 - €120,000Cloud Contact Centre EngineerAbout this role:We are seeking a seasoned Cloud Contact Centre Engineer to join our team.In this role, you will be responsible for leading the design, implementation, and ongoing support of Cloud Contact Centre solutions, driving superior customer interactions through innovative technology.Key responsibilities include designing,...
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Contact Centre Specialist
3 weeks ago
Dublin, Dublin City, Ireland Beacon Hospital Group Full timeJob Description Job Title: Contact Centre Specialist-Patient Accounts & Insurance.Department: Patient Services Reports to: Contact Centre Team Leader Date: August 2025 Overall Purpose of Job The primary purpose of this role is to serve as a key liaison between hospital departments in the coordination and resolution of inbound billing and insurance queries...
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Cloud Database Automation Leadership Role
2 weeks ago
Dublin, Dublin City, Ireland beBeeCloudDatabaseAutomation Full time $180,000 - $220,000Job Title: Cloud Database Automation LeadWe are seeking a seasoned professional to lead our Cloud Database Automation team.This is an exciting opportunity to join a dynamic organization and take on a leadership role in the development of cutting-edge technology.Responsibilities:Lead a team of skilled engineers in designing, developing, and deploying cloud...
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Urgent Search Contact Centre Agent
3 weeks ago
Dublin, Dublin City, Ireland Europcar Full timeContact Centre Agent- Dublin Head Office Do you thrive in customer-facing positions and enjoy collaborating within a diverse team? We are looking for a Contact Centre Agent in our Head Office to work as part of our dynamic and fast-paced team, reporting into the Contact Centre Manager. As a Contact centre agent you will be working in an environment where the...
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Lead, Unified Communications And Contact Center
16 hours ago
Dublin, Dublin City, Ireland Northern Trust Full timeLead, Unified Communications and Contact CenterAbout Northern Trust:Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and...
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Aws Cloud Infrastructure Manager Role
2 weeks ago
Dublin, Dublin City, Ireland Reperio Human Capital Full timeSocial network you want to login/join with:AWS Cloud Infrastructure Manager Role, Dublincol-narrow-leftClient:Location:Dublin, IrelandJob Category:Other-EU work permit required:Yescol-narrow-rightJob Reference:303bb813cf35Job Views:3Posted:08.07.2025Expiry Date:22.08.2025col-wideJob Description:AWS Cloud Infrastructure Manager Role159168Desired skills:AWS,...
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AWS Cloud Infrastructure Manager Role
7 days ago
Dublin, Dublin City, Ireland Reperio Human Capital Full timeAWS Cloud Infrastructure Manager Role 159168 Desired skills: AWS, Cloud, Infrastructure, Manager Reperio has partnered with an established organization seeking an AWS Cloud Infrastructure Manager to lead its cloud operations team as part of a large-scale digital transformation program. This role is critical in driving operational excellence, managing AWS...
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Lead, Unified Communications and Contact Center
2 weeks ago
Dublin, Dublin City, Ireland 086 NT Mgmt Services Ireland Ltd Full timeLead, Unified Communications and Contact Center page is loadedLead, Unified Communications and Contact CenterApply locations Dublin, Ireland time type Full time posted on Posted Yesterday job requisition id R144983About Northern Trust:Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in...
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Dublin, Dublin City, Ireland 086 Nt Mgmt Services Ireland Ltd Full timeLead, Unified Communications and Contact Center page is loadedLead, Unified Communications and Contact CenterApply locations Dublin, Ireland time type Full time posted on Posted Yesterday job requisition id R144983About Northern Trust:Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in...
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Lead, Unified Communications And Contact Center
19 hours ago
Dublin, Dublin City, Ireland 086 Nt Mgmt Services Ireland Ltd Full timeLead, Unified Communications and Contact Center page is loadedLead, Unified Communications and Contact CenterApply locations Dublin, Ireland time type Full time posted on Posted Yesterday job requisition id R144983About Northern Trust:Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in...