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Chief Supply Chain Operations Coordinator
2 weeks ago
Key Roles and Responsibilities
">- Prioritize ticket queues, resolve escalations, and clear blocking issues to support inventory and asset management activities.
- Provide task-specific guidance to technicians responsible for delivering packages.
- Coordinate with external stakeholders such as third-party warehouses, OEM vendors, and suppliers to facilitate deliveries.
- Perform assigned tasks and escalate issues during high-volume or escalation situations.
- Use process knowledge and technical skills to resolve escalations, clear blocking issues, and support data center activities remotely or on-site.
- Maintain a focus on stakeholder needs to improve quality and maximize investment returns.
- Ensure inventory accuracy through proper procedures.
- Act as subject matter expert for the RMA warranty process, ensuring proper handling of failed vendor hardware using designated tools and processes.
- Manage destruction or shredding schedules in collaboration with senior leadership, ensuring compliance with all procedures.
- Participate in safety briefings, complete safety training, and guide technicians in safety procedures.
- Seek opportunities to improve workstreams and promote automation and simplification.
- Uphold company values.
Requirements
">- High school diploma and experience in warehouse/supply chain within an IT environment, inventory management, retail, or related field.
- Ability to meet security screening requirements, including Microsoft Cloud Background Check.
- Preferred qualifications include experience in warehouse/supply chain in an IT environment, logistics, or operating heavy equipment.