
IT Operations Leadership Position
1 week ago
Job Title: Senior IT Operations Director
About the Role:
This is a pivotal leadership position responsible for delivering and ongoing optimizing of IT operations, infrastructure, security, and service delivery. As Senior IT Operations Director, you will lead internal teams, own relationships with critical service providers, and play a key role in shaping the future of IT Operations across the business.
The successful candidate will define and deliver a strategic roadmap for IT Operations, leading, coaching, and developing internal teams, implementing and maturing ITIL-aligned service management practices, and acting as a senior escalation point for IT-related issues.
You will oversee IT infrastructure and enterprise architecture, monitor infrastructure lifecycle management, drive cybersecurity standards and compliance, manage third-party relationships, and act as a senior advisor to the IT Director.
Collaborating with Group IT and wider business teams to align IT Operations strategy and delivery with broader business and technology goals is crucial.
Key Responsibilities:
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